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Cut costs in your contact center by moving to the cloud

60% of companies will have agents working from home for the foreseeable future.

  • EditeurTalkdesk
  • Version PDF - 14 pages - 2023 - Anglais
Livre blanc - Cut costs in your contact center by moving to the cloud - Talkedesk

Introduction ou extrait du livre blanc

"Over the last few years, contact centers have been modernizing their operations by shifting from legacy, on-premises call center technologies to agile, cloud platforms that deliver a better and more cost-effective customer experience (CX).

The global pandemic put this transformation into overdrive, forcing many organizations to move to the cloud to keep their agents safe, connected, and servicing customers from their homes and remote locations."

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