WHY ‘MUTABLE’ IS THE ULTIMATE STRUCTURE ? WILL GENERATIVE AI AID OUR CREATIVITY ? GAUGING THE RETURN ON CHANGE PROJECTS.
"Change fatigue among employees is becoming a problem for significant numbers of firms. In extreme cases, it can even end up derailing a transformation. Large -scale change projects unde niably remain a strategic priority for many businesses, but a key threat to their success is that people can only take so much upheaval, particularly since the Covid crisis. Research by Gartner suggests that the tolerance of most employees for further disrup tion has already been stretched to the limit. The consultancy conducted two employee surveys, in 2016 and 2022, that asked a similar set of questions. It found that the average respondent had experienced two planned workplace changes in 2016. Such changes included departmen tal reorganisations and the introduction of new working methods. In 2022, that total shot up to 10. Nearly three -quarters (74%) of respondents to the 2016 survey had expressed a willingness to embrace change. In 2022, that total plunged to 38%.
A survey of almost 1,000 US work ers by online marketplace vendor Capterra last year produced similar results. It asked them: “How much do you agree or disagree with the statement ‘I’m overwhelmed by the amount of change that has taken place at my job’?” Only 23% said that they disagreed to any extent"
