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Open Public Services

Introduction ou extrait du livre blanc

"Having access to high-quality public services is essential to our modern society. The better our public services, the more we help those most in need. You will find fantastic examples of what great public services can offer individuals and communities all over the UK.

Many of our public services are among the best in the world, with our public sector professionals leading in expertise and innovation. However, the delivery of these services is not always consistent—with the most poor often being the most affected. Our old-fashioned, centralised approach means there’s too much “take what you’re given” and not enough focus on improvement and accountability.

We want to change things so that everybody in the UK—no matter where they live, or what their circumstance—benefits from the best services available. Open Public Services will encourage innovation and give people more choice and control over the services they use by putting power directly in the hands of millions of families and thousands of communities."

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