Conversational AI refers to a set of technologies, such as chatbots and voice assistants that can deliver automated messaging and speech-enabled applications.
"With Conversational AI, computers can understand, process and respond to voice or text inputs, offering natural, human-like interactions in multiple languages between computers and humans.
These interactions can be used to get opinions, recommendations, assistance, or to execute transactions or other objectives through conversation.
Conversational AI uses vast volumes of data, machine learning and natural language processing to recognize interactions and learn from them in order to provide accurate information."
