Maximize efficiency and impact in your comms.
"It doesn’t seem so long ago that Artificial Intelligence (AI) was a dubious force on the horizon, maligned in the media headlines, but not something that many of us interacted with in our working lives.
Today, AI has permeated organizations with entire departments leaning on its capabilities to provide efficiency, automation, and insights. Your co-workers in the marketing team, for example, may be using tools like ChatGPT and Google’s Gemini to help them generate or refine content. If your organization has a call center, it may be utilizing AI to streamline customer interactions, optimize resource allocation, and enhance overall operational efficiency.
But what about internal comms? IC departments are often small and can easily become overstretched and under-resourced, and therefore ripe for AI enablement to help maximize the efficiency and impact of your communications.
You may already be utilizing AI to some degree, but this guide will outline how communicators can embrace it further, including use cases, hints and tips, and an exploration of handy AI features in the technology you may be using every day."
